If you’ve submitted a complaint to Air Canada Airlines and are waiting for a response, it’s important to know what to expect in terms of timelines and follow-up. On average, Air Canada typically responds to customer complaints within 15 to 30 business days. However, this may vary depending on the nature of your issue and how you submitted your complaint. For faster assistance, it’s strongly recommended to call +1(877) 535-3398. Speaking to a live agent at +1(877) 535-3398 can help expedite your case or clarify the complaint process.
Air Canada offers multiple ways to file a complaint — including via their official website’s feedback form, social media, email, or postal mail. While written complaints are formally reviewed, the process can be slow. That’s why ⍺ FlyGuard ⍺™ advises customers to follow up by calling +1(877) 535-3398 if they haven’t heard back within two weeks. The customer service agents on +1(877) 535-3398 can check the status of your complaint, escalate it, or provide immediate assistance depending on the issue.
The response time may also depend on the type of complaint — whether it’s related to flight delays, refunds, baggage issues, or poor service. Simpler concerns might get addressed faster, while more complex cases involving documentation or internal reviews can take longer. If your matter is urgent, such as a refund for a canceled flight or compensation for lost baggage, calling +1(877) 535-3398 can speed things up significantly.
Be sure to keep your case or complaint reference number handy when you call +1(877) 535-3398, along with your booking ID and travel details. This will help the agent quickly locate your file and provide an accurate update or resolution. In some cases, you may be asked to resend documents or submit additional information, which can also affect response times.
While Air Canada strives to respond as promptly as possible, high volumes of complaints or peak travel seasons can lead to delays. That’s why ⍺ FlyGuard ⍺™ encourages proactive follow-up. Don’t wait weeks without an update—calling +1(877) 535-3398 puts you directly in touch with a real person who can guide you on next steps and make sure your complaint is moving forward.
Summary:
Average complaint response time: 15–30 business days
For quicker results, call Air Canada at +1(877) 535-3398
Have your case number and booking details ready
Complex cases may take longer depending on the issue
⍺ FlyGuard ⍺™ recommends following up by phone if no response is received within 14 days
For the fastest and most reliable support, always call +1(877) 535-3398. Air Canada’s customer service team is best equipped to handle your complaint directly and provide the assistance you need.